Frequently Asked Questions

Get the answers you need about our professional audio gear, shipping, and technical support.

Does Deity Microphones offer a warranty on its products?

Yes, we offer a standard 1-year limited warranty on all microphones and accessories. You can extend this warranty for certain products by registering your gear on our official website within 30 days of purchase.

What is your return policy for audio equipment?

We offer a 30-day return policy for items in original, unopened packaging. If the product has been opened or used, a restocking fee may apply to ensure the quality and hygiene of our professional audio inventory.

Do you ship internationally and what are the costs?

We ship to over 50 countries worldwide. Shipping costs are calculated at checkout based on weight and destination. Please note that international customers are responsible for any local customs duties or import taxes.

Are Deity microphones compatible with both DSLR cameras and smartphones?

Most of our microphones, such as the V-Mic series, feature smart 3.5mm technology that automatically detects and adapts to both TRS (cameras) and TRRS (smartphones) inputs. For USB-C or Lightning-only devices, specific adapters may be required.

How can I update the firmware on my Deity wireless system?

Firmware updates can be downloaded from our Support portal. Simply connect your device to a computer via the included USB-C cable and use our firmware update utility to ensure your gear has the latest features and stability improvements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.